商務英語情景口語之預定墨盒
A: May I help you?
B: Yes, I would like to place an order for toner cartridges. We have a standing agreement with you company, so we will need the same amount as last time.
A: Let me key in your information into my computer. I will pull up our records for you . Do you have an order number? What name is the order listed under ?
B: It should be under Leslie Smith. The number is 184796 A.
A: Yes, Mr. Smith. I have an order for three cases of cartridges, it that what you would like to refill?
B: Yes.
A: Is there the correct billing address?
B: No, pls post the bill to 124 Hildrod Lane, Milton County, 98830.
A: I will send you an invoice in the next few days. Your order should be delivered before the end of the day on Monday.
B: Thank you.
有什么需要幫忙的嗎?
是的,我想訂購墨盒。因為我們公司和你們公司有長期合同,我們需要與上次數量相同的墨盒。
讓我把你的信息輸進電腦,這樣就能調出我們之間的生意記錄…你有訂單號嗎?下訂單的'人叫什么名字?
應該是萊斯利.史密斯,號碼是184796 A。
有了,是史密斯先生。我們找到一個三箱墨盒的訂單,你想按這個單子續訂嗎?
是的。
這個送票據的地址對嗎?
不對,請把票據寄到彌爾頓郡希爾卓德街124號,郵政編碼98830.
過幾天我就把發票給你寄去,你們所訂的商品應該在周一下班前送到。
謝謝你。
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